Introduction

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What is the TomTom Map Feedback API?

The Map Feedback API lets you interact with the TomTom Issue Tracker system. This system allows you to submit feedback and monitor its status. Integrating the Map Feedback API enables seamless communication and data processing between you as the client and TomTom as the recipient of the feedback.

The Map Feedback API is for map content feedback: telling TomTom where its map data is wrong or inconsistent, for example a wrong street name, or a street name that does not match an address point. TomTom uses the feedback to correct the map. Incidental resolution is feature dependent.

The Map Feedback API exposes REST interfaces. It defines feedback using a set of descriptive fields, while the actual feedback data is stored in a string-typed data field. The data schema is identified by the kind field, which serves as a contract between the feedback creator and the recipient. This approach enables the system to handle data of any schema, offering flexibility and adaptability to future requirements.

You can also add files to a feedback, for example a photo of the problem you are reporting. See Attachments.

  • Base URL: api.tomtom.com
  • API version: 1

Services overview

The Map Feedback API consists of the following services with their corresponding endpoints:

Create feedback
This endpoint is used to submit a new feedback.

Get feedback by feedback ID
This endpoint is used to fetch feedback details by feedback ID.

Get feedback by reference ID
This endpoint is used to fetch feedback details by reference ID.

Get feedback status by feedback ID
This endpoint is used to fetch feedback status by feedback ID.

Get feedback status by reference ID
This endpoint is used to fetch feedback status by reference ID.

Initiate attachment upload
This endpoint is used to start adding a file to a feedback and to get a link to upload it to.

Complete attachment upload
This endpoint is used to confirm that a file has been uploaded.

Get attachment download URL
This endpoint is used to get a link for downloading an attachment.

Delete attachment
This endpoint is used to remove an attachment from a feedback.