Frequently Asked Questions (FAQs)

How can I get access to Traffic Stats, O/D Analysis, and Route Monitoring?

How can I update my credit card details?

You can modify your credit card information on the billing information page .

Is there an upper daily limit for the Pay As You Grow plan?

What happens if I exceed free usage limits or run out of my prepaid balance?

When limits are exceeded, API requests return 429.

What happens to my API keys if I upgrade to Pay As You Grow?

All API keys continue working when upgrading to Pay As You Grow or Enterprise.

Where can I get an invoice of my past usage and expenses?

Invoices are available in the dashboard .

Where can I get an overview of my usage and expenses?

Usage and expense details are in the dashboard .

In which currencies are prices available?

• EU billing → Euro
• Other regions → US Dollar

Can I use all APIs to build commercial applications?

Yes — even with Freemium. See Terms and Conditions .

What are the default QPS limits?

QPS limits range from 5 to 50. More info here .

Do I get 50,000 tile and 2,500 non-tile requests every day?

Yes — daily free amounts apply on all plans.

I’m used to map loads. Do you have that?

We use map tiles, not map loads.
Switching guides:
Web , iOS , Android

Can I get an invoice if I choose Pay As You Grow?

Yes — invoices are emailed and downloadable in the dashboard .

What are tile and non-tile requests?

• Tile = vector/raster tiles from Map Display & Traffic.
• Non-tile = all other endpoints. See pricing .

What is TLS and how does it affect me?

TLS encrypts data. From 2024 onward, APIs require TLS ≥ 1.2.
Supported values for TLSVER: TLSv1, TLSv1.1, TLSv1.2, TLSv1.3.