Platform and tools

Support quick start

Support hub

Find help resources, platform guidance, API status information, and answers to frequently asked questions about TomTom products and services.

API Status page

Monitor the availability of TomTom APIs, planned maintenance, incidents, and recent service history.

API Status page

Contact Us

Create support tickets for service disruptions, software bugs, billing issues, account questions, and product inquiries.

Contact Us

Platform FAQs

Find answers to common questions about the TomTom platform.

Platform FAQs

Browse answers to common questions about billing, API keys, pricing, and platform usage.

Platform FAQs

Product FAQs

Browse product-specific FAQs to find answers related to individual TomTom APIs, SDKs, tools, and services.

Traffic Stats API

Find answers to common questions about Traffic Stats, traffic analytics, and related product functionality.

Traffic Stats FAQs

Geocoding API

Find answers to common questions about geocoding addresses and locations.

Geocoding FAQs

Premium Geocoding API

Find answers to common questions about premium geocoding functionality and use cases.

Premium Geocoding FAQs

Reverse Geocoding API

Find answers to common questions about converting coordinates into addresses and locations.

Reverse Geocoding FAQs

Map Maker

Find answers to common questions about Map Maker functionality and product updates.

Map Maker FAQs

Fuel Prices API

Find answers to common questions about fuel price data and API usage.

Fuel Prices FAQs

Parking Availability API

Find answers to common questions about parking availability data and API usage.

Parking Availability FAQs

API Explorer

Find answers to common questions about using API Explorer to test TomTom APIs.

API Explorer FAQs

Map Display API

Find answers to common questions about displaying TomTom maps in your applications.

Map Display FAQs

Routing API

Find answers to common questions about route planning, routing behavior, and related API functionality.

Routing FAQs

Search API

Find answers to common questions about search, autocomplete, and location discovery.

Search FAQs

EV Search API

Find answers to common questions about electric vehicle search functionality.

EV Search FAQs

Intermediate Traffic Service

Find answers to common questions about intermediate traffic data and service usage.

Intermediate Traffic Service FAQs

Traffic API

Find information about Traffic API functionality, traffic flow, incidents, and related product documentation.

Traffic API documentation

More FAQs

Looking for more answers? Browse the product FAQ pages above for additional technical and product-specific guidance.

We are continuously expanding our FAQ coverage, so some topics may still be added in future updates.